Privacy Policy

pyloriqessos Financial Services Platform

Last Updated: March 15, 2025

1 Information We Collect

pyloriqessos collects information you provide directly to us when using our financial platform. This includes personal details during registration, transaction data, and communication records. We also automatically collect certain information about your device and usage patterns to improve our services.

  • Personal identification information (name, email, phone number)
  • Financial information necessary for service provision
  • Device information and IP addresses
  • Usage data and interaction patterns
  • Communication records and customer service interactions
Australian Privacy Compliance: We collect personal information in accordance with the Privacy Act 1988 and Australian Privacy Principles (APPs). All data collection serves specific business purposes and is limited to what's reasonably necessary.

2 How We Use Your Information

Your information helps us provide, maintain, and improve our financial services. We use collected data to process transactions, communicate important updates, and ensure platform security. Data analysis helps us understand user needs and develop better features.

Purpose Data Types Used Legal Basis
Service Provision Personal & Financial Data Contract Performance
Security & Fraud Prevention Transaction & Device Data Legitimate Interest
Customer Support Contact & Communication Data Contract Performance
Service Improvement Usage & Interaction Data Legitimate Interest

3 Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We're committed to honoring these rights and providing clear mechanisms for their exercise.

Access Right

Request access to personal information we hold about you, including how it's used and shared.

Correction Right

Request correction of inaccurate or incomplete personal information in our records.

Deletion Right

Request deletion of your personal information, subject to legal and contractual obligations.

Complaint Right

Lodge complaints about privacy practices with us or the Office of the Australian Information Commissioner.

4 Data Security & Storage

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or destruction. Data is stored on secure servers within Australia, with backup systems ensuring continuity and protection.

  • End-to-end encryption for sensitive financial data
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication requirements
  • Staff training on privacy and security protocols
  • Incident response procedures for potential breaches

Personal information is retained only as long as necessary for business purposes or as required by Australian law. Financial records are typically maintained for seven years in accordance with taxation and corporate regulations.

5 Information Sharing & Disclosure

pyloriqessos does not sell personal information to third parties. We may share information with trusted service providers who assist in delivering our services, always under strict confidentiality agreements and privacy safeguards.

Disclosure Circumstances:
• Legal compliance and regulatory requirements
• Court orders or government investigations
• Protection of rights, property, or safety
• Business transfers (with continued privacy protection)
• Service providers under confidentiality agreements

6 Cookies & Tracking Technologies

Our platform uses cookies and similar technologies to enhance user experience, remember preferences, and analyze usage patterns. You can control cookie settings through your browser, though some features may be limited without certain cookies.

  • Essential cookies for platform functionality
  • Analytics cookies for usage insights (anonymized)
  • Preference cookies for personalized experience
  • Security cookies for fraud prevention

7 Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through email or prominent platform notices. Continued use of our services after policy updates constitutes acceptance of the revised terms.

We encourage regular review of this policy to stay informed about how we protect your information. The "Last Updated" date at the top indicates when the most recent changes were made.

Privacy Questions & Requests

Privacy Officer
pyloriqessos Financial Services
6 Bundersen Street, Mackay QLD 4740, Australia
Phone: +61 416 116 283
Email: privacy@pyloriqessos.com